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Travel Industry News & Conferences - EyeforTravel

If customer experience is the new battleground for the travel industry then the results of CX Trends in Travel, a brand new survey from EyeforTravel by Reuters Events, raise some concerns.

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Author: Pamela Whitby
Posted: February 27, 2020, 12:36 pm

The term ‘bleisure’, the practice of combining business with leisure, is now well-known travel industry parlance. However, today it encompasses more than just tagging an extra night or two onto a business trip. When on business, the modern traveller expects more from the experience. They want to continue with the activities that matter to them, which often involves staying fit and healthy, they want home-from-home amenities, and they also want to enjoy local experiences.

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Author: Pamela Whitby
Posted: February 25, 2020, 2:51 pm
Personalized CX isn’t going away – for your customer, it is now an expectation rather than a luxury. Leapfrog the competition and discover what the industry experts are doing to game CX and deliver a quality personalized experience to their customers.
 
In this webinar we will unite senior executives in the travel industry who are taking leaps to redefine forward thinking and customer-focused CX.
 
Speakers Include:
 
Author: Jonny Barrett
Posted: February 20, 2020, 11:43 am

Personalised CX remains a top priority for travel brands and the rationale for this is simple: the customer of today expects nothing less. In an environment where acquisition costs continue to soar, brands that fail to meet customer expectations risk losing the most valuable customer – those that choose to return!

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Author: Pamela Whitby
Posted: February 20, 2020, 11:31 am

The clue, it would appear, lies in the word ‘alternative’. In the competitive travel market, where many companies continue to strive for ways to service the end-to-end customer journey, Alternative Airlines is, as MD Sam Argyle admits, taking a “contrarian approach”. The online travel agent (OTA) has decided to focus purely on flights and the reason, he says, is this: “We simply want to be the best in one area - flights. We have put technology absolutely front and centre of our business and we have really focused on the user experience.”

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Author: Pamela Whitby
Posted: February 19, 2020, 1:16 pm

Outdated, inflexible, only able to ‘use it or lose it’ are just some of the myths and misconceptions that have arisen around timeshares since they gained popularity in the 1970s as a new way to holiday. Mike Flaskey, the chief executive of US-based Diamond Resorts, a firm with network of over 379 vacation destinations in 35 countries, was recently interviewed for an EyeforTravel by Reuters Events white paper. In this full transcript of the interview, he sets the record straight.

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Author: Pamela Whitby
Posted: February 19, 2020, 11:32 am

Repeat customers can deliver huge value but only if the data assets are in order, finds a new white paper from Reuters Events. The website of Caesars Entertainment, which took part in the report, has six to seven million visitors every month. The company is also home to 13 different brands and over 40 properties with five lines of business including hotels, gaming, entertainment, retail, food & beverage. Not that long ago, visitors to the website were being served up the same promotion.

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Author: Pamela Whitby
Posted: February 17, 2020, 1:34 pm
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Author: Jonny Barrett
Posted: February 12, 2020, 11:51 am

Bringing together 300+ CMOs and marketing strategists from the world’s most recognizable brands, the Incite Marketing Summit (May 14-15, San Diego) is 2020’s meeting of the marketing elite.

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Thu, 2020-05-14 to Fri, 2020-05-15
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San Diego, USA
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Jasmine Kees
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Author: Jonny Barrett
Posted: February 7, 2020, 10:36 am
Author: Jonny Barrett
Posted: February 4, 2020, 9:17 am

News from the World of Travel Affiliate Programs

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Covington Travel  Travel Weekly
Posted: June 24, 2019, 3:36 pm
Conlin Travel  Travel Weekly
Posted: June 24, 2019, 3:20 pm
Balboa Travel  Travel Weekly
Posted: June 24, 2019, 3:15 pm
Posted: June 24, 2019, 3:14 pm
Adelman Travel  Travel Weekly
Posted: June 24, 2019, 3:14 pm
A Global Digital Media Network  DigitalJournal.com
Posted: June 11, 2014, 7:00 am
Travel Agents in Washington  Washingtonian.com
Posted: May 9, 2013, 7:00 am

News from the World of Affiliate Marketing

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Affiliate Policy  Gandhi's Be Magazine
Posted: February 27, 2020, 3:32 pm
Affiliate Program  LIVING LIFE FEARLESS
Posted: August 3, 2019, 5:31 am